How To Redeem A Groupon Voucher
If you have purchased a voucher for one of our products through Groupon, you can redeem it on this site. Please follow the step by step instructions below:
1. Select the product you have purchased through Groupon. You can view the list of all Groupon deal items here
2. Add the item to your cart.
3. Click to checkout
4. In the checkout, please enter your Groupon voucher code to apply the discount. You will find this code in the email sent to you by Groupon after the deal ended.
5. Once you have entered your code successfully, your discount should be applied and your balance for the product will be £0. You will only need to pay the delivery charge that is applicable on your item.
6. Enter your customer details and complete the delivery payment.
7. Once payment has gone through successfully, your order is complete and we will send you an order confirmation via email.
Hints & Tips If Your Code Isn't Working
- Check that you have selected the correct product that you ordered through Groupon. Your code will only work for the product you have purchased and not any other product.
- Check that you are entering the correct code. The code will be 10 digits long - please check you have entered all 10 digits correctly. Please do not confuse '0' with 'O' in your code.
- Check that the code you have entered is the 'Groupon Code' and not the 'Security code'. The Groupon code is printed on the left of your voucher and the 'Security code' is printed on the right.
- Check the quantity in your basket. Only one code can be used per transaction.
- Check that redemption has started for the deal you purchased. Redemption will begin the next working day at 8pm, the day after you purchased your deal
When can I expect my delivery?
Delivery times for special voucher deals will vary according to each specific deal, but are usually 10 working days from the date of redemption. Please consultant the Groupon deal page for information on the delivery timings for your order. We will always email you when your order has been shipped. Please allow up to 5 working days for your order to arrive after the date of despatch. If after this time, you have still not received your order, please email us on firstname.lastname@example.org, and we will trace the whereabouts of your order.
What if I haven't received my order?
We will always email you when your order has been shipped. Please allow up to 5 working days for your order to arrive after the date of despatch. If after this time, you have still not received your order, please email us on email@example.com, and we will try to trace the whereabouts of your order.